Dudleys Nails – New Zealand

Your privacy matters to us. This Privacy Policy explains how Dudleys Nails collects, uses, stores, and protects your personal information in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect
We may collect the following information when you visit our website, make a booking, or use our services:

• Name

• Contact details (email, phone number)

• Booking history

• Payment information (processed securely by third-party providers)

• Preferences such as service choices or notes for your appointment

• Any information you choose to provide regarding allergies or conditions

When you visit our website, we may also automatically collect:

• IP address

• Browser type

• Pages viewed

• Cookies and analytics data

2. How We Use Your Information
We use your information to:

• Manage bookings and appointments

• Contact you about your appointment

• Provide customer service

• Process payments

• Improve our website and services

• Send marketing communications

• Comply with New Zealand law

3. Sharing Your Information
We do not sell or give your personal information to third parties. We only share information with:

• Our booking platform (Fresha)

• Payment processors

• Service providers necessary to operate our business

• Authorities if required by New Zealand law

These companies use your data only to perform their services and must protect it under privacy agreements.

4. Marketing Communications
You will only receive marketing emails or texts if you choose to opt in. You can unsubscribe at any time using the link in our emails or by contacting us.

5. Security
We take reasonable measures to protect your information from loss, misuse, and unauthorised access. However, no system is 100% secure. By using our website, you acknowledge this risk.

6. Accessing or Correcting Your Information
Under the Privacy Act 2020, you have the right to:

• Request access to your personal information

• Ask us to correct any inaccuracies
  Contact us at hello@dudleysnails.co.nz to make a request.

7. Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy or as required by law.

8. Third-Party Websites
Our website may contain links to other sites (such as booking platforms or social media).
We are not responsible for their privacy practices.

9. Cookies & Analytics
We may use cookies to improve your browsing experience and to analyse website performance.
You may disable cookies in your browser settings, although this may affect functionality.

10. Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

11. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us at: hello@dudleysnails.co.nz